Privacy policy
Who We Are
Noonex Trading W.L.L (“Noonex Trading W.L.L”, “we”, “us”, or “our”) is an e-commerce company based in Doha, Qatar that respects the privacy of our users (“user” or “you”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homesouq.qa, including any other media form, media channel, or mobile website related to or connected to it (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.
You are encouraged to periodically review this Privacy Policy to stay informed of any updates. By continuing to use the Site after a revised Privacy Policy has been posted, you will be deemed to have been made aware of, and to have accepted, the changes contained therein.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the Site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public alongside your comment.
Personal Data
Personally identifiable information — such as your name, shipping address, email address, and telephone number — as well as demographic information such as your age, gender, hometown, and interests, that you voluntarily provide when registering with the Site or participating in related activities (e.g., online chat, message boards). You are under no obligation to provide personal information; however, declining to do so may prevent you from using certain features of the Site.
Derivative Data
Information that our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you visited immediately before and after accessing the Site. This may also include your phone number, country, interactions with posts, and other activity logged via server log files, as well as any other information you choose to provide.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services. All financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly with any questions.
Data From Social Networks
User information from social networking platforms — such as Facebook, Google+, Instagram, Pinterest, and Twitter — including your name, social network username, location, gender, birth date, email address, profile picture, and public contact data, if you choose to connect your account to such networks.
Mobile Device Data
Device information such as your mobile device ID, model, and manufacturer, as well as location information from your device, if you access the Site from a mobile device.
Third-Party Data
Information from third parties, such as personal or network-related information, if you connect your account to a third party and grant the Site permission to access that information.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways, or when responding to surveys.
Geo-Location Information
We may request access to or permission to track location-based information from your mobile device in order to provide location-based services. If you wish to change our access or permissions, you may do so through your device’s settings.
Push Notifications
We may request to send you push notifications to your account. If you wish to opt out of receiving these communications, you may turn them off in your device’s settings.
Use of Your Information
Having accurate information about you enables us to provide you with a smooth, efficient, and personalized experience. Specifically, we may use information collected via the Site to:
- Administer sweepstakes, promotions, and contests.
- Compile anonymous statistical data and analysis for internal or third-party use.
- Create and manage your account.
- Deliver targeted advertising, coupons, newsletters, and other promotional information.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions.
- Generate a personal profile to make future visits to the Site more personalized.
- Improve the efficiency and operation of the Site.
- Monitor and analyze usage and trends to enhance your experience.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Site.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Online Postings
When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Third-Party Advertisers
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites — contained in web cookies — in order to serve advertisements about goods and services of interest to you.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Tracking Technologies
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize it and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology alone. Most browsers are set to accept cookies by default. You may remove or reject cookies, but please be aware that doing so could affect the availability and functionality of the Site. You may not decline web beacons; however, they can be rendered ineffective by declining all cookies or by modifying your browser settings to notify you each time a cookie is tendered, allowing you to accept or decline cookies on an individual basis.
By using the Site, you agree to be bound by our Cookie Policy.
Internet-Based Advertising
We may also use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Website Analytics
We may partner with selected third-party vendors — such as Adobe Analytics, Clicky, Cloudflare, Crazy Egg, Flurry Analytics, Google Analytics, Heap Analytics, Inspectlet, Kissmetrics, Mixpanel, Piwik, and others — to allow tracking technologies and remarketing services on the Site through the use of first-party and third-party cookies. These tools help us analyze and track user activity, determine the popularity of certain content, and better understand online behavior. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policies and contact them directly with any questions. We do not transfer personal information to these third-party vendors.
Please be aware that getting a new computer, installing or upgrading a browser, or clearing your browser’s cookie files may also remove certain cookies, plug-ins, or settings.
Third-Party Websites
The Site may contain links to third-party websites and applications, including advertisements and external services, that are not affiliated with us. Once you leave the Site via these links, any information you provide to those third parties is not covered by this Privacy Policy, and we cannot guarantee the safety or privacy of your information. Before visiting or providing any information to third-party websites, we encourage you to review their privacy policies and take the steps you deem necessary to protect your information. We are not responsible for the content, privacy practices, or security of any third-party sites, services, or applications linked to or from the Site.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse. Any information disclosed online is potentially vulnerable to unauthorized access. Accordingly, we cannot guarantee complete security when you submit personal information.
Options Regarding Your Information
Account Information
You may review or update the information in your account, or terminate your account, at any time by:
- Logging into your account settings and making the relevant updates; or
- Contacting us using the information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by:
- Noting your preferences at the time you register your account with the Site;
- Logging into your account settings and updating your preferences; or
- Contacting us using the information provided below.
If you no longer wish to receive communications from third parties, you are responsible for contacting those third parties directly.
Media
If you upload images to the Site, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the Site may be able to download and extract any location data from images you have uploaded.
Cookies
If you leave a comment on our Site, you may opt in to saving your name, email address, and website in cookies for your convenience, so that you do not need to re-enter your details when leaving future comments. These cookies will last for one year.
If you have an account and log in to the Site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Upon logging in, we will also set several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out of your account will remove all login cookies.
If you edit or publish an article, an additional cookie will be saved in your browser to indicate the post ID of the article you edited. This cookie contains no personal data and expires after one day.
Embedded Content From Other Websites
Articles on the Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in exactly the same way as if the visitor had visited those websites directly. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including if you have an account and are logged in to that website.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so that we can recognize and approve any follow-up comments automatically rather than holding them in a moderation queue.
For users who register on our Site, we also store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except that usernames cannot be changed). Website administrators can also view and edit this information.
What Rights You Have Over Your Data
If you have an account on the Site or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you. Please note that this does not include data we are required to retain for administrative, legal, or security purposes.
Log Files
Noonex Trading W.L.L follows standard industry practice in using log files. These files record visitor activity on the Site as part of our hosting services’ analytics. Information collected via log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks. This information is not linked to any personally identifiable data and is used for analyzing trends, administering the Site, tracking user movement, and gathering demographic information.
Google DoubleClick DART Cookie
Google is one of our third-party vendors and uses DART cookies to serve ads to our Site visitors based on their visits to our Site and other websites on the internet. Visitors may opt out of the use of DART cookies by visiting Google’s ad and content network Privacy Policy at: https://policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult the respective Privacy Policies of our advertising partners for more information. Third-party ad servers or ad networks use technologies such as cookies, JavaScript, or web beacons in their advertisements and links appearing on the Site, which are sent directly to users’ browsers. These technologies are used to measure the effectiveness of advertising campaigns and/or to personalize the advertising content you see on websites you visit. Please note that Noonex Trading W.L.L has no access to or control over the cookies used by third-party advertisers.
Analytics
We may use third-party service providers to monitor and analyze usage of our Site.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor usage of our Site, and may share this data with other Google services. Google may use the collected data to contextualize and personalize the ads within its own advertising network.
You may opt out of having your activity on the Site shared with Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visit activity with Google Analytics.
For more information on Google’s privacy practices, please visit: https://policies.google.com/privacy?hl=en
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, California consumers have the right to:
- Request that a business disclose the categories and specific pieces of personal data it has collected about them.
- Request that a business delete any personal data it has collected about them.
- Request that a business that sells their personal data refrain from doing so.
If you make a request, we have one month to respond. To exercise any of these rights, please contact us.
GDPR Data Protection Rights
We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. A small fee may apply.
- The right to rectification – You have the right to request that we correct inaccurate information or complete incomplete information we hold about you.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we limit the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. To exercise any of these rights, please contact us.
Children’s Information
Protecting children’s privacy online is an important priority for us. We encourage parents and guardians to observe, participate in, and monitor their children’s online activity.
Noonex Trading W.L.L does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child has provided such information on our Site, we strongly encourage you to contact us immediately, and we will make every effort to promptly remove that information from our records.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Copyright / Trademark Information
Copyright ©. All rights reserved. All trademarks, logos, and service marks displayed on the Site are the property of Noonex Trading W.L.L or their respective third-party owners. You are not permitted to use any of these marks without our prior written consent or the consent of the applicable third-party owner.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
Email: info@noonex.qa Phone: +974 3009 0529
